Shipping policy
Shipping Policy
Last updated: July 31, 2026
At GLAMAWAY, we understand that timing matters when you’re preparing for a trip. Our goal is to make sure your rental arrives ready before your departure.
Shipping Locations
GLAMAWAY currently ships to addresses in Canada and the USA.
Free shipping is included for customers located in Canada.
Preparing Your Rental
Each rental is prepared according to your selected rental dates.
Before your rental is shipped, your styling tool is:
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Inspected to ensure it is functioning properly.
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Cleaned and sanitized.
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Packaged and prepared for your trip.
Because rentals are reserved specifically for your travel dates, we recommend booking as early as possible, especially during busy travel periods.
Delivery Timing
We recommend selecting a rental start date that allows enough time for delivery before your departure.
For peace of mind, we recommend starting your rental 2 days before your travel date to allow time for delivery and ensure your tool arrives before your trip.
Once your rental has shipped, you will receive a confirmation email with tracking information.
Shipping Delays
GLAMAWAY works with shipping carriers to deliver your rental on time; however, delays caused by carriers, weather, or circumstances outside of our control may occasionally occur.
If you experience a delivery issue, please contact us as soon as possible and we will do our best to assist.
Return Shipping
Return shipping is included with every GLAMAWAY rental.
Once your trip is complete:
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Place your rental back in the provided packaging.
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Attach the prepaid return label included with your rental.
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Drop off your package with the designated carrier.
A 1 day return grace period is included after your rental end date.
For example, if your rental ends on July 20, your rental must be shipped back by July 21.
Failure to return your rental within the return period may result in late fees.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
GLAMAWAY is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
If you notice an error with your shipping information, please contact us immediately.
Contact Us
If you have questions about shipping or your rental delivery, please contact:
GLAMAWAY